Last updated: October 15, 2026
Coastal Website Design respects your privacy and takes the handling of personal information seriously.
This Privacy Policy explains what information we may collect through our website, how we use it, and the services involved in processing and protecting that information.
Information We Collect
When you contact Coastal Website Design through our website, you may provide:
- Your name
- Your email address
- Your telephone number (optional)
- Your current website address (optional)
- Details about your website, business, project, or questions
We collect this information when you voluntarily submit an inquiry through our Contact form or otherwise communicate with us.
Our website and its supporting services may also collect limited technical information, such as IP addresses, browser information, and website activity data necessary for normal operation, security, and troubleshooting.
How We Use Your Information
We use the information you provide to:
- Respond to your questions and inquiries
- Discuss potential website projects or services
- Understand your business needs and objectives
- Provide requested services and communicate about ongoing projects
- Maintain website functionality, security, and reliability
- Maintain appropriate business records
We do not sell personal information submitted through our Contact form.
Submitting an inquiry does not automatically subscribe you to a marketing mailing list.
Contact Form Submissions
Our website uses Fluent Forms to process contact inquiries.
Information submitted through the Contact form is stored within our WordPress website database. Form submissions may also be retained in website backups.
We receive email notifications containing the information you submit so that we can review your inquiry and respond appropriately.
Please do not submit passwords, payment card details, Social Security numbers, or other highly sensitive personal information through the Contact form.
Email Communications
Coastal Website Design uses third-party email services to send and receive messages.
Our website currently uses Google’s Gmail service, connected through FluentSMTP, to deliver Contact form notifications.
Information included in these notifications may be processed and stored by Google as part of providing its email services. Delivery-related logs may also be retained by our website’s email system for administration and troubleshooting.
If you communicate with us by email, we may retain those communications as reasonably necessary to respond to your inquiry, provide services, or maintain business records.
For information about Google’s privacy practices, visit the Google Privacy Policy.
Spam Protection and Website Security
We use security measures to help protect our website and Contact form against automated spam, abuse, and unauthorized activity.
Our Contact form uses Cloudflare Turnstile, a service designed to help distinguish legitimate visitors from automated bots.
When Turnstile operates, Cloudflare may process technical information and browser signals, including IP address, browser characteristics, and interaction information, to evaluate whether a request is legitimate.
Our Contact form also uses a hidden-field spam protection mechanism.
For more information, please review Cloudflare’s Turnstile Privacy Addendum.
Cookies and Website Technologies
Our website is built using WordPress and related website software.
Cookies and similar technologies may be used to support normal website functionality, security, form processing, and administrative features.
Our hosting provider and third-party services may also process technical information associated with website visits and requests.
If we introduce additional analytics, advertising, or tracking services, we will review and update this policy as appropriate.
Third-Party Service Providers
To operate and maintain our website, we rely on third-party services, including:
- Website hosting and infrastructure providers
- WordPress and website form software
- Google for email communications
- Cloudflare for spam protection and security
These providers may process information as necessary to deliver their respective services.
We may also disclose information when reasonably necessary to comply with applicable legal requirements, protect our rights, or address security concerns.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, resolve disputes, or satisfy applicable legal requirements.
Depending on the nature of the information, copies may remain temporarily in email records, website databases, or backups.
We periodically review stored information and may remove records that are no longer needed, subject to applicable recordkeeping requirements.
Your Privacy Questions and Requests
If you have questions about personal information you’ve submitted through our website, you may contact us to request access, correction, or deletion.
We will review such requests and respond as appropriate under applicable law, taking into account any legitimate business or legal reasons for retaining information.
We may need to verify your identity before fulfilling certain requests.
Protecting Your Information
We use reasonable administrative and technical precautions intended to protect the information submitted through our website.
Access to website administration and submitted inquiries is limited to authorized individuals and services.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and services are intended primarily for businesses and adults seeking website-related services.
The website is not directed toward children under the age of 13, and we do not knowingly solicit personal information from children through our Contact form.
Links to Other Websites
Our website may contain links to third-party websites, including project examples, technology providers, or other informational resources.
We do not control the privacy practices of those websites. We encourage visitors to review the privacy policies of any third-party websites they choose to visit.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, website features, technology providers, or legal obligations change.
When changes are made, the revision date at the top of this page will be updated.
Contact Coastal Website Design
If you have questions about this Privacy Policy or information submitted through our website, please contact:
Coastal Website Design
Virginia Beach, VA 23453
Phone: 757-693-6800
Contact: Visit our Contact page